Terms and Conditions

TERMS OF USE

The Terms of Use or Terms and Conditions govern the access or use by you of applications, websites, content, products, and services (“Services”) made available by Matrix Sea Foods India Limited (hereinafter referred to as (“our”/ “we”/ “us”/ “Company”). These Services shall be rendered through our mobile and web-based application that is made available to its users (“you”/ “your”/ “user”). Such application is individually and collectively hereinafter referred to as the “Platform”.

YOU ACKNOWLEDGE AND AGREE THAT BY USING THE PLATFORM OR BY ORDERING ANY PRODUCTS LISTED ON THIS PLATFORM, YOU HAVE AGREED TO BE BOUND BY THESE TERMS AND CONDITIONS AND ANY ADDITIONAL TERMS AS MAY BE APPLICABLE.

MODIFICATION OF THE TERMS AND CONDITIONS

Please note that the Company reserves the right to revise these Terms and Conditions (hereinafter referred to as “Terms”). Your continued use of the Platform and/or Services after posting of changes to these Terms implies you have accepted those changes. If you do not agree with these Terms at any time, your sole recourse will be to stop using the Platform. The Company reserves the right, in its sole discretion, to determine if you have violated the Terms and to take any action as it deems appropriate. You acknowledge that the Company shall have the right to terminate your access to the Platform and/or Services including but not limited to the violations of any of these Terms. The Terms therefore constitute a valid agreement between you and the Company.

ACCESSING THE PLATFORM

To use our Services, you need compatible hardware, software (latest versions recommended and at times required), and Internet access (fees may apply). The performance of our Platform may be affected by these factors. It is your responsibility to ensure that you have made all necessary arrangements in order to access the Platform. We shall not be responsible for any telephone bills, internet charges, or any other costs incurred by you in order to access the Platform. Additionally, due to your geographic location, the Services or some of our features, services, or content may be unavailable to you.

By using the Platform, you represent and warrant that:

  • You have the lawful authority and capacity to contract and be bound by these Terms;
  • If you are accepting these Terms on behalf of a company, limited liability partnership, or other legal entity, you have the authority to bind such entity to these Terms and, in such event, “you”, “user”, “your” as used in these Terms shall refer to such entity;
  • You will comply with all applicable laws and regulations.
  • The information provided by you are true and accurate and does not warrant any verification from our end.

These Terms are subject to change(s) at any time without notice. To make sure you are aware of any changes, please review these Terms periodically. Continued use of the Platform and/or Services after any such changes shall constitute your consent to such changes.

USE OF SERVICES AND/OR THE PLATFORM

These Terms mention the terms of usage of the Platform on which the Services of the Company are provided. These terms of usage shall apply to all sub-domains under www.matrixseafoods.in and/or www.royyeraju.com. This document (together with any other document/s referred to in it) mentions the terms of usage upon which we sell and supply the products (the ‘Products’) listed on this Platform to you.

The word ‘Product/s’ refers to all tangible goods, information, programs, and intangibles related to product/s, whether supplied or consumed with or without consideration.

Wherever specific terms of usage are stipulated for any specific program, such specific terms of usage will also apply besides these general terms of usage and such specific terms of usage will supersede these general terms of usage if there is any conflict between these general terms of usage and those specific terms of usage.

The Company grants you a limited, personal, non-exclusive, non-transferable, and non-sublicensable right to use the Platform, solely for your own personal, non-commercial use, subject to the Terms. We may withdraw or amend the Platform/ Services, and any related service or content, or restrict access (including by means of cancellation, termination, modification, or suspension of a user account) to all or certain users (including you) without notice and without liability to us at our reasonable discretion.

Your access and use of the Platform shall be subject to the following representations and warranties:

  • You may only access the Platform using authorized and lawful means;
  • You shall provide your true and accurate details/data for the process of sign-up and usage of the Platform;
  • The contents and features available on the Platform are made available to you after obtaining your consent and the Company holds the absolute and sole ownership over the said content and features at all points in time;
  • You shall not share or allow to share your user credentials with respect to the Platform including but not limited to your username and password, with any other person in any manner whatsoever that would result in any unauthorised usage of your account.
  • We shall not be liable for any failure or default to provide access to the Platform on account of any failure or delay caused directly or indirectly by you to sign up/register with the Platform for such access or due to any other reasons whatsoever.
  • Your use of any information, materials, and products on this Platform is entirely at your own risk and responsibility, for which we shall not be liable including for any direct or consequential loss and/or damage of any nature. It shall be your responsibility to ensure that any Products, Services, or Information available, purchased, or used by you through this Platform meet your specific requirements.
  • Any configuration or setup of the devices for access to the Platform shall be at your risk and your sole responsibility.

The Company collects, stores, processes, and uses your information in accordance with its Privacy Policy available on the Platform (“Privacy Policy”), accessible here ______. By using the Platform and/or availing the Services, you will be required to provide your information (as defined in the Privacy Policy).

  • You will not take any action that interferes with, degrades, or adversely affects the Company and/or the Platform.
  • You will not use the Platform in a manner that: (i) is prohibited by any law or regulation, or facilitates the violation of any law or regulation; or (ii) will disrupt a third party’s similar use; (iii) will violate or tamper with the security of the Platform.
  • Unauthorized use of this Platform by you may give rise to a claim on you for damages and/or be construed a criminal offense. Should any User suspect that any unauthorized party may be using their account, the User does hereby agree to contact the Company immediately.
  • We do not provide any warranty or guarantee as to the accuracy, timeliness, satisfactory performance, completeness, or suitability of the information, materials, and products found or offered on this Platform.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, WE MAY TERMINATE OR SUSPEND YOUR ACCESS TO THE PLATFORM/SERVICES BASED ON YOUR BREACH OF THESE TERMS.

THIRD-PARTY WEBSITES

  • From time to time this Platform may also include links to other Platforms. These links are provided for your convenience to provide further information and/or to facilitate you to complete the transaction.
  • Links (such as hyperlinks) from the Platform to other sites on the web do not constitute any endorsement by the Company of those sites or their content.
  • The User acknowledges that these links are provided as an information service, for reference and convenience only. It is the responsibility of the user to evaluate the content and usefulness of the information obtained from other sites.
  • Users further acknowledge that the use of any website controlled, owned, or operated by third parties is governed by the terms of use of those respective websites/ Applications and not by the Company.
  • The User agrees that accesses to such third-party websites shall be at their own risk. The Company expressly disclaims any liability derived from the use and/or viewing of any websites /Applications or other material associated with links that may appear on this Platform.
  • All users do hereby agree to hold the Company harmless from any liability that may result from the use of links that may appear on those Platforms. We have no responsibility for the availability, contents, security, and consequences of using those linked website(s).

INTELLECTUAL PROPERTY RIGHTS

  • All right, title, and interest in and to the Platform, including any content, trademarks, service marks, and logos contained therein (excluding any content uploaded by Users or third party vendors or websites that are not affiliated or owned by the Company), are the property of the Company or its affiliates as the case may be.
  • You acknowledge that the Platform and any underlying technology or software used in connection with the Platform contain Company proprietary information. We give you permission to use the aforementioned features only for purposes as mentioned in these Terms.
  • You agree not to use or apply for registration of any marks or domain names which are similar to the marks or domain names used in connection with the Platform or owned by the Company.
  • You agree not to reproduce, modify, rent, lease, loan, sell, distribute, create derivative works based on the Platform in whole or in part, or to otherwise exploit any of the features contained therein.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company, its subsidiaries, affiliates, officers, agents, and other partners and employees from any loss, liability, claim, demand, or expense asserted by any third party due to or arising from or in connection with (a) your use of the Platform or Services in violation of these Terms; (b) your violation of any applicable law, rule, or regulation; (c) your violation of any third party right, including without limitation any right of privacy, publicity rights, or intellectual property rights; (d) your breach of any of the representations, warranties, covenants, and agreements made by you herein; or (e) any unauthorized use of your account not caused by the Company.

LIMITATION OF LIABILITY

The Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of use, loss of data, or other intangible losses, arising out of or relating to your access to or use of or inability to access or use the platform or services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, whether or not the Company has been informed of the possibility of such damage.

ASSIGNMENT

No rights under these Terms shall be assigned by any user without our prior written consent, and any such attempt to do so shall be deemed to be null and void and shall warrant punitive action from the Company. However, we reserve the right to assign our rights and obligations under these Terms to a third party without any recourse to the User(s).

CONTACT US

If you have any questions about these Terms or the Services provided by the Platform, please contact us at hello@matrixseafoods.in or 7207910866

Last updated on: 01/07/2024

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